Your privacy matters to us. This policy explains what we collect, how we use it, and the choices you have.
Effective date: [Effective Date]
This Privacy Policy describes how Concierge Care Network ("Concierge Care Network," "CCN," "we," "us," or "our") collects, uses, and shares information when you visit conciergecarenet.com (the "Site") or contact us about our services.
When you complete a form, request a consultation, or otherwise contact us, we may collect the information you choose to share, such as your name, email address, phone number, location, your preferred contact method, and details about your situation or the person you are seeking care for.
When you use the Site, we and our service providers may automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, referring pages, and general usage activity.
We use cookies and similar technologies to personalize content, run ads, and analyze traffic. Cookies fall into a few general categories:
When you first visit the Site, we present a cookie notice so you can accept or decline non-essential cookies. You can also control cookies through your browser settings, and you can opt out of certain advertising cookies through industry tools such as the Digital Advertising Alliance (optout.aboutads.info) or the Network Advertising Initiative (optout.networkadvertising.org). Blocking some cookies may affect how the Site works.
We do not sell your personal information. We may share information with trusted service providers who perform functions on our behalf (for example, form processing, website hosting, and analytics or advertising platforms), and only as needed to provide those services. We may also disclose information when required by law, to protect our rights or safety, or in connection with a business transfer.
Service providers currently used to operate this Site include our form-handling provider and our website host. [Add any analytics or advertising providers you use, e.g. Google Analytics, Google Ads, Meta.]
Concierge Care Network provides care coordination and advocacy services. Any health-related information you share with us is treated as confidential and used only to provide and coordinate your care. Depending on the services provided, additional privacy protections may apply. [Confirm with counsel whether a separate HIPAA Notice of Privacy Practices applies.]
We retain personal information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
You may request to access, correct, or delete the personal information we hold about you by contacting us using the details below. Depending on where you live, you may have additional rights (for example, California residents may have rights under the CCPA/CPRA, and residents of certain other states or regions may have similar rights). To exercise any of these rights, contact us and we will respond as required by applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of the Site after changes take effect means you accept the updated policy.
If you have questions about this Privacy Policy or your information, contact us at info@conciergecarenet.com or 1-856-673-0700.